Understanding Hospital Policies and Care Expectations
In order to provide the best care in a timely manner, please be informed about our hospital policies around payment, appointments, arrival, and drop-offs.
Payment Policy
Payment is required at the time services are rendered. Services will always be discussed with you before treatment is given. We’re also always happy to provide an estimate. Simply call us at 715-392-6211 .
We accept cash, personal checks, MasterCard, Visa, American Express, Discover and CareCredit®.
PaymentBanc is offered as a payment plan to help make costly treatments more manageable. Please ask us about this helpful option.
Appointment Policy
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment.
If you are unable to make it to your scheduled appointment, we request that you please give us a call and let us know beforehand. We will be more than happy to reschedule for a date and time that works for you!
We make every effort to see clients and patients on time. However, unexpected emergencies and urgent care cases may create inevitable delays at times. We ensure these are minimized as much as possible.
Arrival Policy
To keep all people and pets safe, and minimize stress in the waiting area, dogs must arrive on a leash or in a carrier and cats must arrive in a carrier.
If you think your pet may have a contagious condition, like kennel cough, parvovirus, or ringworm, please call before you arrive. In an effort to prevent the spread of disease, we will make special arrangements for your pet to enter our facility safely.
Superior